Backup internet, built for short-term rentals.

Yes. We sit a layer below your devices, at the network level, so there's nothing to integrate and nothing to break. Smart locks, thermostats, cameras, noise monitors, a channel manager like Guesty or Hospitable: if it runs on ordinary internet, it runs on ours. The useful part is prioritization, so the lock gets served first while a guest streams in 4K.

Anyone who can reach an outlet. The unit arrives preconfigured for that property, so the install is attaching the antennas, connecting the existing internet line, and plugging in power. A cleaner or co-host can do it inside a turnover window, and we confirm from our end that everything came up healthy.

From then on, changes and troubleshooting happen remotely. The drive across town to reboot a router is the exact chore this replaces.

From the guest's side, ideally nothing. Traffic moves to the surviving connection on its own, and anything bonded, lock codes, bookings, and payments included, was already traveling both paths when the failure hit. The alert lands with our team, not in your guest messages.

Enough that guests never think about it. Streaming, video calls, and a house full of smart devices are a modest load by internet standards, and most of it runs at the native speed of your healthiest connection.

The bonded path is the one exception: it trades top speed for resilience and tops out around 200 Mbps. That ceiling is the hardware doing the encryption, not a cap we've set, and it applies only to traffic in the bonded lane. A lock code weighs almost nothing, so the traffic that matters never gets near it.

One account, one point of contact, centralized billing, and a separately preconfigured unit for each address. A beach condo and a mountain cabin two states apart can both be covered, each sized for its own coverage picture. Adding a property you've just picked up is a shipping address, not a project.

Monitoring runs 24/7. Our team is staffed from 6am Eastern to 9pm Pacific, which covers check-in time in every market you list in.

A Core Router configured for your specific property, with 5G built in and the SIM already seated. Where a design calls for extra cellular capacity or another network, we add an Add-On Modem. All of it is commercial-grade Peplink equipment meant to run around the clock. If the property needs unusual mounting or antennas, we work that out with you before anything ships.

About a week, and most of that is shipping. We spend a day or two on configuration before the unit goes to the courier for 3 to 5 days, and the install at your end is measured in minutes. Hosts with several listings can bring properties online in parallel; the pace is usually set by turnover days rather than by anything on our side.

If an address looks like it will need an antenna survey or custom mounting, we say so before you order, not after.

No. The Wi-Fi name and password in your welcome message stay exactly as they are, and every device in the property connects the way it always has. We work upstream of all that, deciding which path traffic takes out of the building. The guest never sees any of it, which is the point.

Because we are. The connection is monitored around the clock, issues get acknowledged in 8 minutes on average, and we get in touch when something needs a decision from you. You don't find out from a guest message.

There's deliberately no customer dashboard to babysit. Monitoring is part of what you're paying us to do, so we do it, wherever you happen to be. The honest exception is power, which no internet product fixes: a small UPS on the router keeps the lock reachable through a blip, and we'll tell you what to plug in where.

Failover is sequential. One connection dies, another takes over, and there's a gap while that happens, which is how most backup products behave.

Bonding removes the gap by running connections simultaneously. We bond selectively, reserving it for traffic where an interruption costs money, like lock codes, bookings, and payments, and let everything else fail over intelligently instead.

No. Configuration happens here before we ship, and the physical install is antennas, two cables, and a wall outlet. Anything that needs adjusting later, we adjust remotely. Nobody has to become the network person, least of all your cleaner.

It's a reasonable product for what it is: one 5G connection that steps in after your ISP fails, at a lower price than ours. If a brief gap during the switch is tolerable and nobody needs to be watching it for you, it may well be enough for some properties.

We're built for the properties where the gap is the problem. Multiple connections running at once, bonding on the critical traffic, hardware and SIM included, monitoring around the clock and a team on the other end of it. The extra cost buys the difference between a spare tire and a second engine already running.

SD-WAN platforms mostly assume ingredients you already own: a second connection installed, compatible hardware, and someone comfortable writing and maintaining failover policy. We show up with all of it in the box: connection, plan, router, configuration, monitoring, support.

If you have an IT team that wants to run the stack, SD-WAN done well is a fine route. If you'd rather buy the outcome than assemble the parts, that's what we're for.

Yes, and for rentals it's often genuinely the right call. Cabins past the fiber map, new builds still waiting on wired internet, listings where opening a wired account means a landlord signature: cellular becomes the property's internet, and the resilience comes from running more than one network at once. Where a workable wired line exists, keep it; it plus cellular gives you two kinds of infrastructure instead of one.

Often that's exactly where the listing is, and yes, with a condition: it works where there's usable cellular signal, and coverage out there is uneven. We test against the exact address before anything ships and tell you plainly what we found. Borderline addresses usually come right with an external antenna; addresses with genuinely nothing get told so, not sold to.

Yes, happily, and for deep-woods and off-grid listings it's often the best architecture available: satellite and cellular fail for completely different reasons, and neither depends on the wires down the road. We'll manage the dish as one of the connections and keep the lock and bookings riding whichever paths are healthy.

No overage fees, ever, and everyday traffic carries no cap at all. The bonded path is the only thing we meter: 250 GB a month on Smart. Because only lock codes, bookings, and payments travel bonded, rentals sit nowhere near it, and a guest streaming all evening rides the everyday lane without counting.

If you do go over, we'll usually just cover it. If it becomes a monthly habit, we'll come to you about a bigger allowance rather than let it turn up on a bill.

Send everything back inside the first 30 days for a full refund, hardware included, with no restocking fee and no one making it awkward. It doesn't happen often, because coverage gets checked at the address before we ship, but the exit stays open.

No. The service is month to month; leave whenever you like. Hardware works one of two ways: buy it upfront and it's yours from day one, or rent it monthly for as long as you're a customer and send it back when you stop. And the first 30 days work like a trial: if it's not the right fit, everything goes back for a full refund.

Usually, yes. We slot in upstream of your current router and take over the multi-WAN decisions, and everything behind it keeps working exactly as it does today. Setups with more moving parts, like mesh Wi-Fi, hardwired cameras, or gear pinned to fixed addresses, get a design review with us before anything ships.