Backup internet, built for coworking spaces.

Yes. We sit a layer below your systems, at the network level, so there's nothing to integrate and nothing to break. Door controllers, room booking, member platforms like OfficeRnD and Nexudus, printers, the front-desk POS: if it runs on ordinary internet, it runs on ours. The useful part is prioritization, which keeps a floor of laptops from starving the systems that run the building.

It's the situation we see most in coworking. The building has one riser, one provider, and often one account in the landlord's name, so a second wired line is somewhere between slow and impossible to get. Cellular doesn't use the riser. It reaches your floor over the air, on infrastructure the building outage can't touch.

Your building connection keeps doing what it does today. The difference is that when it fails, your members are no longer waiting on the landlord's ticket with the provider.

From the floor, ideally nothing. Traffic moves to the surviving connection on its own, and anything bonded, payments, door access, and calls included, was already traveling both paths when the failure hit. The alert lands with our team, usually before the first member reaches the front desk.

Plenty for a full floor. Member Wi-Fi, meeting-room calls, door access, printers, and the front desk together are a light load by internet standards, and most of it runs at the native speed of your healthiest connection.

The bonded path is the one exception: it trades top speed for resilience and tops out around 200 Mbps. That ceiling is the hardware doing the encryption, not a cap we've set, and it applies only to traffic in the bonded lane. A door code and a card payment weigh a few kilobytes, so the traffic that runs the building never gets near it.

During a full outage the floor keeps working over cellular: calls hold, pages load, and the speed tests stop being bragging material until the building's internet comes back.

One account, one point of contact, centralized billing, and a separately preconfigured unit for each address. Two floors in one building or five spaces in three cities, each unit is sized for its own coverage picture.

Monitoring runs 24/7. Our team is staffed from 6am Eastern to 9pm Pacific, which covers the working day in every time zone your spaces are in.

There's deliberately no customer dashboard. Monitoring is part of what you're paying us to do, so we do it, and we get in touch when something needs action.

A Core Router configured for your specific location, with 5G built in and the SIM already seated. Where a design calls for extra cellular capacity or another network, we add an Add-On Modem. All of it is commercial-grade Peplink equipment meant to run around the clock. If your building needs unusual mounting or antennas, we work that out with you before anything ships.

About a week, and most of that is shipping. We spend a day or two on configuration before the unit goes to the courier for 3 to 5 days, and the install at your end is measured in minutes. Groups can bring locations online in parallel; the pace is usually set by your schedule rather than by anything on our side.

If an address looks like it will need an antenna survey or custom mounting, we say so before you order, not after.

The certification stays yours to hold, as it does with any internet provider; nothing about us changes your merchant obligations. Where we help is the networking underneath. Payment traffic can live on its own VLAN, away from guest Wi-Fi, and the Core Router supports the configurations most PCI-DSS checklists ask about. Bring us your audit requirements and we'll go through them line by line.

No, by design. Everyday member traffic carries no cap and isn't metered against the bonded allowance; during an outage it simply rides the cellular path. The bonded tunnel is reserved for the light, critical traffic, payments, door access, calls, so a browsing floor never competes with the systems that run your space.

The honest exception is power, which no internet product fixes. If you want the space to ride through a power blip too, put the router and your access points on a small UPS. Ask us and we'll tell you what to plug in where.

Failover is sequential. One connection dies, another takes over, and there's a gap while that happens, which is how most backup products behave.

Bonding removes the gap by running connections simultaneously. We bond selectively, reserving it for traffic where an interruption costs money, like payments, door access, and calls, and let everything else fail over intelligently instead.

No. Configuration happens here before we ship, and the physical install is antennas, two cables, and a wall outlet. Anything that needs adjusting later, we adjust remotely. Nobody on your staff has to become the network person.

It's a reasonable product for what it is: one 5G connection that steps in after your ISP fails, at a lower price than ours. If a brief gap during the switch is tolerable and nobody needs to be watching it for you, it may well be enough for some spaces.

We're built for the spaces where the gap is the problem. Multiple connections running at once, bonding on the critical traffic, hardware and SIM included, monitoring around the clock and a team on the other end of it. The extra cost buys the difference between a spare tire and a second engine already running.

SD-WAN platforms mostly assume ingredients you already own: a second connection installed, compatible hardware, and someone comfortable writing and maintaining failover policy. We show up with all of it in the box: connection, plan, router, configuration, monitoring, support.

If you have an IT team that wants to run the stack, SD-WAN done well is a fine route. If you'd rather buy the outcome than assemble the parts, that's what we're for.

Yes, there are primary tiers built on cellular. Most established spaces shouldn't start there: if the building has workable internet, keeping it and adding an active cellular path gives you two kinds of infrastructure instead of one, which is the whole idea. Primary earns its place for pop-up locations, new floors still waiting on the building circuit, and short leases where pulling new fiber never pays back.

Often better than in a city, since rural wired service is exactly where reliability runs thinnest. We test cellular coverage against your street address before anything ships and tell you plainly what to expect. If the signal looks borderline, an external antenna can go in the kit.

Yes, happily. A dish can be one of the connections we manage, and for spaces well past the fiber map it's often the right architecture. Satellite and cellular fail independently, where two wired providers often hang from the same pole down the road.

No overage fees, ever, and everyday traffic carries no cap at all. The bonded path is the only thing we meter: 250 GB a month on Smart. Because only payments, door access, and calls travel bonded, spaces rarely get near it, and a browsing floor never counts against it, outage or not.

If you do go over, we'll usually just cover it. If it becomes a monthly habit, we'll come to you about a bigger allowance rather than let it turn up on a bill.

Send everything back inside the first 30 days for a full refund, hardware included, with no restocking fee and no one making it awkward. It doesn't happen often, because coverage gets checked at the address before we ship, but the exit stays open.

No. The service is month to month; leave whenever you like. Hardware works one of two ways: buy it upfront and it's yours from day one, or rent it monthly for as long as you're a customer and send it back when you stop. And the first 30 days work like a trial: if it's not the right fit, everything goes back for a full refund.

Usually, yes. We slot in upstream of your current router and take over the multi-WAN decisions, and everything behind it keeps working exactly as it does today. Setups with more moving parts, like member VLANs, managed switches, or access points across floors, get a design review with us before anything ships.